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Out of Area Dealers Process
A step-by-step guide for handling out of area service calls.
Enter & Queue Call
Enter these calls as a normal call and place it in the deal tech queue.
Call Out of Area Dealer
Place a call to the dealer that handles the area the customer is in.
Follow Up Until Complete
Follow up with the dealer until the job is complete.
Invoice The Ticket
Invoice the ticket in e-auto.