Sales Hunter KPIs

A comprehensive list of KPIs for an MSP Sales Hunter (New Business Development)

New Business Revenue

  • New MRR (Monthly Recurring Revenue) generated
  • New ARR (Annual Recurring Revenue) closed
  • Total contract value (TCV) of new deals
  • Average contract value (ACV)
  • Revenue against quota attainment (%)
  • New business revenue vs target (monthly/quarterly/annual)

Pipeline Metrics

  • Total pipeline value
  • Qualified pipeline value (BANT qualified)
  • Pipeline coverage ratio (pipeline value / quota)
  • Pipeline velocity (time from lead to close)
  • Pipeline conversion rate by stage

Prospecting Activities

  • Number of new prospects contacted per day/week
  • Cold calls made per day
  • Cold emails sent per day
  • LinkedIn connection requests sent
  • Social touches/engagements
  • Networking events attended
  • Referrals requested

Meeting Metrics

  • Discovery calls scheduled per week
  • Discovery calls held/completed
  • First appointments set
  • No-show rate (lower is better)
  • Second meetings scheduled
  • Demos conducted
  • On-site visits completed

Outreach Effectiveness

  • Call-to-conversation ratio
  • Email open rate
  • Email response rate
  • Connection request acceptance rate
  • Meeting set rate from outreach
  • Call-to-appointment ratio
  • Attempts per connection

Lead Metrics

  • New leads generated per month
  • Marketing qualified leads (MQLs) accepted
  • Sales qualified leads (SQLs) created
  • Lead response time (speed to contact)
  • Lead qualification rate
  • Lead source effectiveness tracking
  • Disqualification rate and reasons

Target Account Metrics

  • Target accounts identified
  • Target accounts contacted
  • Target accounts engaged
  • Target accounts in active pipeline
  • Target account penetration rate

Conversion Rates

  • Lead to opportunity conversion rate
  • Opportunity to proposal rate
  • Proposal to close rate
  • Overall win rate (%)
  • Win rate by deal size
  • Win rate by industry/vertical
  • Win rate vs specific competitors

Sales Cycle Metrics

  • Average sales cycle length (days)
  • Time in each pipeline stage
  • Sales cycle by deal size
  • Sales cycle by industry
  • Deals closing within expected timeframe
  • Deal slippage rate

High-Performing Sales Hunter Targets:

Activity Targets:

  • Cold calls per day: 50-80
  • Emails sent per day: 40-60
  • New conversations per week: 15-25
  • Discovery calls per week: 8-12
  • Proposals per month: 4-8

Conversion Targets:

  • Call-to-appointment ratio: 5-10%
  • Lead to opportunity: 25-35%
  • Opportunity to close: 25-35%
  • Overall win rate: 20-30%

Revenue Targets:

  • New MRR per month: $8K-15K
  • New ARR per year: $100K-180K
  • Average deal size: $2K-5K MRR
  • Sales cycle: 45-90 days

Pipeline Targets:

  • Pipeline coverage: 3-4x quota
  • Active opportunities: 15-25
  • Qualified pipeline value: $200K-400K