Invoicing Service Calls

A step-by-step guide for invoicing service calls.

View Daily Calls
Click on 'Dispatch' and then 'All' to bring up all the service calls for the day. Green check marks beside them are the completed service calls. Invoice these calls.
Double-Click The Call
Double-click on the service call you want to invoice. Make sure the total is zero unless it is a billable call, in which case you will need to get with the service manager and decide how much to bill for.
Check Bill Code
Make sure the bill code is 'parts labor and supplies' for non-billable calls.
Verify Addresses
Click on the Billing/Accounting tab and make sure the billing and shipping addresses are the same. Change if it's not.
Invoice Now
Click the 'Invoice Now' box at the bottom of the page and hit OK.
Email Client
Send an email to the client to pay the bill.